Shipping & Delivery

  💌 SHIPPING & DELIVERY

Q: How long does it take to receive my order?

In-stock items:
The estimated handling time is shown on each product page.
For example, “Handling time: 3–5 business days” means we will ship your order within 5 business days after payment.

Pre-sale items:
Please note that pre-sale products may take 1–3 months to ship.

📌 Processing time is separate from shipping time!
Total delivery time = handling time + shipping time

Q: How long does shipping take?

• USA: 2–15 business days after shipment

• Other countries: 7–17 business days (varies by location and customs)

Q: Will I receive a tracking number?

Yes! A tracking number will be emailed to you once your order ships.
📥 Didn’t receive it? Please check your spam folder or contact us atarvanesofficial@gmail.com

Q: Will I be charged import fees or taxes?

The seller shall bear all import duties, taxes, or customs fees.
These charges are determined by your local customs office.

Q: What if my package is lost or returned?

We are not responsible for packages lost due to incorrect addresses.
If your package is returned to us, we will contact you via email to arrange a reshipping fee.